NMFTA Launches Benchmarking Program for LTL Industry

Carriers Share Data to Drive Performance and Recruit Talent

Less-than-truckload carriers have found a new ally in their quest for operational excellence: each other.

On Oct. 1, the National Motor Freight Traffic Association held its first meeting for a new benchmarking group aimed at boosting efficiency through shared insights.

“It really came from a small group of our members,” NMFTA Executive Director Debbie Sparks said. “They had been receiving, through another organization, very high-level numbers that they were able to look at quarterly. And they really wanted to go a little bit deeper to see what was really behind the numbers.”

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